For HR professionals, compliance is non-negotiable. Whether you’re verifying credentials, employment history, or skills, accurate information ensures your hiring decisions are sound, fair, and legal.

 

In this guide, I’ll walk you through proven steps, tools, and strategies to verify LinkedIn candidate information while maintaining compliance standards.

 

Why verifying LinkedIn contact information matters

  • Preventing hiring fraud: Exaggerated titles, fake degrees, and dubious references can derail your hiring process. For example, a candidate claiming a “Director” title might have only managed a small team.
  • Upholding HR compliance: Industries like finance, healthcare, and tech have strict regulatory guidelines. An unchecked hire could result in legal consequences or fines.
  • Maintaining reputation: Bringing on an unqualified hire due to unchecked credentials can tarnish your company’s reputation and harm team productivity.

     

That’s why verification processes can save you from a compliance nightmare.

 

Step 1: Cross-check employment history

The first way to verify a candidate’s LinkedIn claims is through employment history.

 

What to look for

  • Job titles: Do they align with the responsibilities listed?
  • Employment gaps: Are there unexplained long breaks?
  • Company names: Are they real, and do they match past employers?

     

How to verify employment details

  • Compare resumes and LinkedIn contact information: A resume claiming “Senior Manager” but a LinkedIn profile saying “Manager” could be a red flag.
  • Validate company existence: If you see unfamiliar company names, do a quick Google search. Sites like Crunchbase and Glassdoor can confirm legitimacy.
  • Reach out to previous employers: Contact the HR department of listed companies to confirm the candidate’s tenure, role, and performance.

     

Pro tip: Use tools like Wiza to quickly extract verified email addresses and phone numbers from LinkedIn profiles.


Step 2: Verify educational background

Candidates often embellish their degrees or list institutions they never attended. In fact, a HireRight report found that 23% of candidates misrepresented their education.

How to verify education on LinkedIn

Tips and resources to bookmark:

 

  • Contact the institution: Contact the registrar’s office of the listed university or college to confirm attendance and degrees earned.
  • Use verification tools: Platforms like National Student Clearinghouse (for U.S. institutions) or Higher Education Degree Datacheck (for U.K. schools) offer reliable verification.
  • Cross-check graduation dates: Compare the candidate’s listed timelines to ensure no overlap with conflicting roles.


Step 3: Assess endorsements and recommendations

LinkedIn endorsements and recommendations can be insightful, but they also require scrutiny.

 

How to evaluate endorsements

  • Look for patterns: Do endorsements come from credible professionals or generic connections? Take a look at the listed LinkedIn contact information to review their level of relevant expertise.
  • Spot inflated skills: A candidate with 99+ endorsements for “Python Development” but no relevant job experience could be exaggerating.

Verifying recommendations

  • Check who gave the recommendation: A glowing review from a “Director of Engineering” holds weight, but one from a close friend might not.
  • Reach out for confirmation: Use Wiza or other contact-finding tools to email or call the recommender directly for more context.

     

Example to copy and paste:

Hi [Recommender’s Name],

 

I hope you’re well. I’m reviewing [Candidate’s Name] for a role at [Your Company] and saw your LinkedIn recommendation. I’d love a bit more insight into:

 

  • The role they held with you
  • Key strengths or achievements you observed

     

I would appreciate your input. I’m happy to connect via email or a quick call, whichever works best for you.

 

Thank you for your time!

 

Best regards,

[Your Name]

[Your Job Title]

[Your Company]


Step 4: Confirm candidate skills and certifications

Many candidates showcase specific skills and certifications on LinkedIn. Verifying these is especially critical for technical and regulated industries.

 

Steps to verify skills

  • Skills assessments: Request candidates to complete LinkedIn’s built-in skills tests.
  • Request certificates: Ask for copies of certifications and cross-check their validity through platforms like Coursera, Udemy, or issuing bodies.

     

Tools to verify certifications

Step 5: Validate contact information for outreach

One challenge HR professionals face is reaching out to candidates with incomplete or outdated LinkedIn profiles.

How to ensure accurate LinkedIn contact information

Wiza
Wiza tool for talent pipeline management
Image Source: Wiza

 

  • When our team tested Wiza, it consistently delivered accurate, verified contact details – emails, phone numbers, you name it – right from LinkedIn profiles.
  • What stood out was how much time it saved us compared to manual methods while still giving us confidence that the data was reliable.

Image Source: Hunter.io

 

  • We’ve used Hunter.io to find professional email addresses based on company domains efficiently.
  • It consistently delivers accurate results, helping us identify the right contacts faster.

 

NeverBounce email verification
Image Source: NeverBounce

 

  • We used NeverBounce to verify email addresses, ensuring their accuracy and reducing bounce rates for more effective outreach.
  • It’s become a dependable tool for cleaning up our lists and improving deliverability.


Step 6: Run background checks and ensure compliance

While LinkedIn is a great starting point, always follow up with thorough background checks.

Compliance considerations

  • Ensure you adhere to laws like the Fair Credit Reporting Act (FCRA) for background checks.
  • Obtain written consent before performing checks.

Background check tools

  • Checkr: Automates background checks while ensuring compliance.
  • Sterling: Offers comprehensive screening services, including education and employment verifications.

 

Step 7: Verifying the candidate’s soft skills

While verifying hard skills and employment history is straightforward with LinkedIn profiles and external tools, soft skills like communication, adaptability, and leadership can be trickier to assess. However, soft skills often make or break a candidate’s success in the workplace.

 

Conduct behavioral interviews

Prepare situational questions that encourage candidates to provide examples of how they’ve demonstrated soft skills in previous roles. 

 

Example to copy and paste:

 

Tell me about when you had to adapt to a significant change at work. How did you approach it?


Ask for skill-specific examples

When reaching out to past employers or peers, ask targeted questions that focus on soft skills.

Example to copy and paste:

 

Can you give an example of how [Candidate’s Name] handled pressure or resolved conflicts in a team?


Assess through communication

Pay attention to how candidates respond during the hiring process – whether via email, LinkedIn messages, or calls. Politeness, clarity, and timeliness can offer real-time insights into soft skills like communication and professionalism.

 

By layering these approaches into your verification process, you can gain a more holistic understanding of your candidate, reducing the risk of hiring someone who doesn’t align with your company culture.

 

Build a trustworthy and compliant hiring process

Verifying LinkedIn candidate information isn’t about mistrust but building a hiring process rooted in fairness, compliance, and confidence. By validating employment history, education, skills, and recommendations, HR professionals can make informed decisions that save time and money and mitigate the risks of bad hires.

 

Tools like Wiza simplify the process by providing verified contact details and streamlining outreach, while background check platforms ensure compliance at every step.

We’d love to hear your thoughts – what strategies or tools do you use to verify candidates? Share your insights or challenges in the comments below!


Commonly asked questions

 

What’s the best way to verify candidates’ skills beyond their LinkedIn profile?

Beyond LinkedIn, consider using skills assessments tailored to the role (like coding challenges for developers or writing tests for content specialists). Behavioral interviews and work samples are also effective ways to validate specific skills.

 

How do I handle a candidate whose LinkedIn information doesn’t match their resume?

If there’s a mismatch, address it directly during the interview. Politely ask for clarification and allow the candidate to explain. In some cases, it may simply be an oversight. However, you can always cross-check details with references or background checks for peace of mind.

 

Are tools like Wiza compliant with data privacy laws for candidate verification?

Tools like Wiza are designed to comply with privacy regulations such as GDPR and CCPA when extracting publicly available contact details. However, ensuring your outreach methods remain compliant is still essential.

 

How do I verify soft skills like communication or leadership on LinkedIn?

Look for specific mentions in recommendations or endorsements, and cross-reference with behavioral interview questions to get real-world examples. You can also observe how candidates communicate throughout the hiring process itself.

 

What are some alternatives to LinkedIn for verifying candidate information?

Consider platforms like GitHub (for developers), Behance (for designers), or Google Scholar (for researchers). For outreach, tools like Hunter.io or NeverBounce can further validate emails and contact information outside of LinkedIn.

 

Author

  • Samantha has over seven years of experience as both a content manager and editor. Bringing contact info to life is the name of her game. Some might say she's a bit 'SaaS-y.'

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