General Data Protection Regulation (GDPR)

The General Data Protection Regulation, passed in the EU, protects personal data and covers data collection, storage, and management.

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Samantha Spiro
Samantha has over seven years of experience as both a content manager and editor. Bringing contact info to life is the name of her game. Some might say she’s a bit ‘SaaS-y.’

The General Data Protection Regulation, enacted in 2018 by the European Union, is a broad data privacy regulation. It further cemented consumers’ rights over personal information and required any business to obtain explicit consent before collecting, storing, or processing it. Organizations must practice complete compliance by maintaining data transparency and security or face strict penalties. Even companies operating outside Europe that deal with the data of EU citizens would be subject to GDPR.



Another option is the CCPA; it also provides similar rights but applies only to California residents.


Why is GDPR necessary: Vital statistics 

GDPR’s consequences are reflected in global business policies and consumer behavior:

  • More than 95 000 complaints for violations were filed in the first year of GDPR.
  • Over €2.77 billion in GDPR fines have been issued since 2018, with tech giants like Google and Meta receiving some of the most significant penalties.
  • 79% of EU consumers report feeling more in control of their data because of GDPR.
  • Over 90% of Fortune 500 companies have reorganized their data protection policies to comply with the GDPR.
  • AI-powered compliance tools are expected to reduce GDPR-related violations by 40% in 2025 as businesses automate consent management and data security.


GDPR continues to shape itself, thus continuing to change data privacy laws everywhere in the world, from India’s Digital Personal Data Protection Act (DPDPA) to Brazil’s Lei Geral de Proteção de Dados (LGPD). 

What the experts are talking about

Helen Dixon

Irish Data Protection Commissioner

GDPR helps win consumer trust and stands out from the competition. Play the long game, protect your customers, and watch the loyalty roll in.


Experts say that companies that proactively align themselves with the principles of GDPR are likely to retain customers more than others and experience fewer data breaches. With surging cyber threats, businesses that integrate privacy-by-design principles avoid penalties and build long-term consumer trust by making
GDPR an asset rather than a liability.

 

Real-life examples

In 2019, CNIL fined Google €50 million for its failure to provide sufficient transparency in its data processing policy and a lack of user consent. The company subsequently rewrote its data collection framework by introducing new privacy policies, making it easier to opt-out, and giving users more control over personalized advertising. Google also released an automated tool to help ensure compliance with the GDPR for all businesses using its advertising services. 

 

In 2023, Meta, formerly Facebook, was fined the largest GDPR fine to date – €1.2 billion –for unlawfully transferring EU user data to U.S. servers. The ruling compelled Meta to change its cross-border data transfer policies to EU-approved privacy frameworks guaranteeing compliance. Meta also introduced end-to-end encryption for Facebook Messenger and Instagram, aligning with GDPR’s emphasis on data security. 

 

What is the GDPR’s most complex challenge

 

The challenge? One significant hurdle businesses face concerning GDPR is managing user consent ethically. With stringent rules around opt-in mechanisms, many companies have difficulty balancing user experience and compliance.


The solution?
User preference-simplifying software. The principle of privacy by design should be enshrined and implemented at conception, ensuring subsequent compliance without collecting or processing the data. These companies using automatic compliance solutions state that there are 35% fewer legal risks and higher activity from users: clear privacy contributes to consumer trust.

Tips and tricks of GDPR 

  1. Implement a consent management system that allows users to opt in/out of data collection. 
  2. Limit the liability of data breach or non-compliance. 
  3. Regularly conduct a GDPR audit to find vulnerabilities and update the compliance strategy – training employees about the necessities of GDPR to avoid human mistakes that may attract penalties. 
  4. Only retain user data if necessary; delete records of outdated data.
  5. Ensure third-party vendors comply with GDPR by regularly reviewing contracts with data processors. 
  6. Make the privacy policy clear and accessible. Transparency equals trust and compliance.

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  • Samantha has over seven years of experience as both a content manager and editor. Bringing contact info to life is the name of her game. Some might say she's a bit 'SaaS-y.'

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