Marketing qualified lead (MQL)

A marketing qualified lead is where a prospective customer has shown interest in a product or service.

Contents

Samantha Spiro
Samantha has over seven years of experience as both a content manager and editor. Bringing contact info to life is the name of her game. Some might say she’s a bit ‘SaaS-y.’

A marketing qualified lead (MQL) is a lead who has shown genuine interest in your product or service by engaging with your marketing campaigns, such as downloading a white paper, signing up for a webinar, or visiting key pages on your website. These leads have shown a higher likelihood of converting into paying customers

 

Instead of relying on leads generated through mass marketing, MQLs focus on prospects already warming up to your business.


Opportunities by the numbers 

  • 70% of high-performing businesses attribute well-defined MQL processes to achieving a 30% conversion rate increase.
  • Businesses that utilize MQL strategies experience a 20% decrease in customer acquisition costs, thanks to better-targeted cold outreach.
  • Businesses with established MQL definitions enjoy as much as 25% greater lead-to-customer conversion.

Joe’s area of expertise

Joe Pulizzi

Founder @ Content Marketing Institute

Every MQL is a promise – a sign that your message resonated strongly enough to create genuine interest. It’s not a number but the beginning of a relationship based on genuine engagement.


Marketing qualified leads aren’t just numbers on a spreadsheet – they’re proof your content actually resonated with someone. Joe’s drawing on his  marketing chops, points out that each MQL kicks off what could become a genuine, long-term customer relationship.

Interesting investments

StoreHub, a retail management software pioneer, revamped its lead generation model to go after MQLs. They utilized targeted content and one-on-one follow-ups to target prospects interacting with their product webinars and demos. This more targeted approach resulted in a 35% increase in conversion rates after six months, taking an otherwise generic pool of leads and turning it into an engaging, actionable sales pipeline.

 

In another instance, a technology company partnered with PMG360 to optimize its MQL lead generation by implementing a tight MQL process. Segmenting prospects based on behavior and engagement metrics enabled the company to witness a 30% boost in quality leads and significantly reduce wasted marketing spending

Be resourceful!

Challenge:

 

One of the most challenging tasks is correctly distinguishing between high-quality, engaged, and inquisitive prospects. Without clear criteria and aggressive nurturing, you’re wasting your resources on prospects who will likely not convert.

Resolution:

 

The solution is to use a sophisticated lead-scoring system that tracks behavior, engagement, and demographics to identify high-intent leads. This system should be combined with personalized nurturing campaigns that address each prospect’s needs.

Driving MQL growth 

  1. Integrate your MQL process into your CRM for effortless follow-ups.
  2. Periodically update and refine your criteria according to performance drivers.
  3. Train your team to interpret and act upon MQL data.
  4. Monitor industry trends to refine your approach accordingly.

Author

  • Samantha has over seven years of experience as both a content manager and editor. Bringing contact info to life is the name of her game. Some might say she's a bit 'SaaS-y.'

    View all posts

Leave a Reply

Your email address will not be published. Required fields are marked *

Join ContactInfo

Enter your email below and get our latest news.

“If you’re in sales and actively send cold outbound, you 100% have to have ContactInfo bookmarked.”

Chris Merrill